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Office of the Manitoba Fairness Commissioner


In response to the self-identified Compliance Issues, the Manitoba Speech and Hearing Association proposed the following action plan as of March 2013. 

Compliance IssuesAction PlanComplete
MSHA indicates only our direct costs. There is a need to identify other costs such as legal fees, 3rd party assessment costs, criminal record check and child abuse registry check, university transcripts/documentation, immigration and visa costs. Where specific costs cannot be identified, general information should be provided.

Investigate and identify all actual costs associated with licensure any other required costs. Modify the MSHA website accordingly.

Links to 3rd party assessment agencies as well as Citizenship and Immigration Canada and Manitoba Immigration and Multiculturalism’s websites. Legal and University/College documentation costs are based on case per case basis.

There is a need to provide information about financial support opportunities.

Provide link on website to financial aid opportunities, contact the OMFC Office for exact links and information.

There is a need to introduce information about timelines and key dates in the registration process.

Draft checklist for Foreign Trained applicants, timelines and key dates will be incorporated in the checklist.

Indicate other timeline factors such as Criminal Records Check, Child Abuse Registry Check and 3rd party assessment reports. This can be incorporated in the checklist and made reference to on MSHA’s website.

There is a need to provide information about alternative careers and academic upgrading opportunities.

Provide links on our website to the Canadian Association of Speech-Language Pathologists and Audiologists and the Canadian Academy of Audiologists for information on support personnel.

Appeal information accompanies any assessment and registration decision subject to appeal.

This is not currently included in all correspondence.

We will include appeal information in correspondence when an applicant is refused membership.

Records are available for access by applicants upon request. However, applicants are not normally informed as to the availability of their records.

Put access to records information on our website.

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